Privacy Policy

Golden Tiger Casino (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our users in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), as well as other applicable data protection regulations. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you access and use https://goldentigers.ca/ (the “Website”) and any related services.

1. Information We Collect

We collect a variety of personal and technical information to ensure secure and personalized service delivery. The types of information we collect include:

1.1 Personal Information

  • Full name, date of birth, mailing address

  • Email address, phone number

  • Government-issued identification (for verification)

  • Payment and banking details (e.g., credit card, e-wallets)

  • Account credentials (username, password)

1.2 Technical and Usage Information

  • IP address, browser type, device information

  • Location data (based on IP or device settings)

  • Pages visited, time spent, and clicks

  • Cookies and tracking pixels

  • Game preferences, betting behaviour, win/loss records

2. How We Use Your Information

We use your data for purposes including:

  • Account Management: To create, verify, and manage your user account

  • Payment Processing: To process deposits, withdrawals, and winnings

  • Customer Support: To provide assistance and resolve technical or account-related issues

  • Legal Compliance: To fulfill obligations under KYC/AML laws and licensing authorities

  • Marketing & Promotions: To send tailored offers, loyalty program updates, and casino news (you may opt out at any time)

  • Analytics: To analyze player behaviour and improve user experience

  • Fraud Prevention: To detect and prevent illegal or unauthorized activities

3. Cookies and Tracking Technologies

Golden Tiger Casino uses cookies, beacons, and similar tracking technologies to:

  • Remember your login session and user preferences

  • Deliver relevant content and ads

  • Monitor website performance and optimize features

  • Ensure regulatory compliance (e.g., geolocation enforcement)

You may manage your cookie settings via your browser or decline non-essential cookies using our Cookie Consent Banner.

4. Sharing of Personal Information

We do not sell or rent your personal information. However, we may disclose your data to trusted third parties, including:

  • Payment processors (e.g., Visa, Interac, Skrill)

  • Identity verification providers

  • Marketing and email distribution platforms

  • Game software providers (under privacy-compliant contracts)

  • Law enforcement or regulators, when required by law

  • Affiliates and subsidiaries of Golden Tiger Casino

All third-party service providers are required to maintain appropriate data protection measures and only process your data under our instructions.

5. Data Security

We implement robust security measures to protect your data, including:

  • SSL encryption on all data transfers

  • Firewall and intrusion detection systems

  • Two-factor authentication (2FA)

  • Restricted access to personal data by authorized personnel only

  • Regular vulnerability testing and system audits

However, no online system is completely immune to risk. By using our services, you acknowledge and accept this inherent risk.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or to comply with legal, tax, and regulatory obligations. After the retention period expires, we securely delete or anonymize your data.

7. Your Rights and Choices

As a user under Canadian law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Withdraw consent for marketing communications

  • Request deletion of your personal information (subject to legal limits)

  • File a complaint with a data protection authority if you believe your rights were violated

To exercise any of these rights, please email [email protected].

8. Third-Party Links

Our website may contain links to external websites or casino game providers. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Golden Tiger Casino does not knowingly collect data from individuals under the age of 19. Users must verify their age during registration. Any accounts found to be underage will be terminated immediately, and personal data will be deleted.

10. International Transfers

As part of our global operations, your information may be transferred to and processed in countries outside Canada. We ensure that such transfers comply with applicable privacy laws and that your data receives adequate protection.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. Updates will be posted on this page with the updated “Last Updated” date. Continued use of our services constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please contact:

Privacy Officer
📧 [email protected]
📍 Golden Tiger Casino
Toronto, Ontario, Canada